07-05-2021 08:17 PM
07-05-2021 08:40 PM - last edited 07-05-2021 08:40 PM
Hey @floRestelli ,
how odd! Is this happening no matter what time do you select (10, 5, or 2 seconds)? And is this working with the rear camera?
07-05-2021 09:06 PM
08-05-2021 10:51 AM
Can you try your phone in Safe Mode? Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications. It's designed as a diagnostic tool to help solve issues with connectivity, battery life, apps, and more. To do this press and hold the Power button until you see Power Off, Restart and Emergency. Press and hold the Power Off icon until it shows a Shield, tap the Shield and the device will restart in Safe Mode. Once done, try to take a picture using the timer. Are you able to see the countdown whilst the phone is performing on this mode?
08-05-2021 11:57 AM
08-05-2021 12:52 PM
Thanks for confirming that. The next step would be resetting the Camera setting from the Camera app> Settings (cog icon)> Reset settings> Reset. Is this working now @floRestelli ?
08-05-2021 01:02 PM
08-05-2021 01:48 PM
Are all the apps on the phone including the Camera up to date? You can check this from the Galaxy Store and Play Store> My apps> Install all.