13-09-2024 06:15 AM
13-09-2024 09:15 AM
13-09-2024 03:17 PM
@kuba110 presumably you mean it is not backed up anywhere, you have not synced with One Drive or used any other cloud/local storage? It stresses the importance of backing up and not risking losing personal memories.https://www.samsung.com/uk/support/apps-services/methods-to-back-up-and-restore-data-to-galaxy-devic...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
13-09-2024 04:21 PM
@kuba110: Pictures and videos are no longer backed up to Samsung Cloud, however they should have been automatically backed up to your Google account, provided you didn't disable this feature on your previous device.
With this in mind, please swipe up from your Home screen, tap on the Google folder, then select 'Photos' (Wi-Fi connection required). Hopefully you will find an archive of your images and videos here.