I recently broke my A50, the screen is totally black and the digital recognition seems to be dead while the two cameras seems to be intact
When I connect my phone on my laptop, or even my partner laptop with different cables: same result: it doesn't appear in the This Pc section (Win10)
But when I plug in and out there is the usual sound Windows's users know.
And of course I checked if the drivers where uptaded and yes, all of them
I'm absolutely hopeless, I hoped to transfer my datas.
I'll probably have it repaired, eventually
But this is still weird how it doesn't appear on PC
Thanks to "findmysamsung" I know it is on. I know my PC recognizes the device but it remains invisible despite all the drivers being updated, I cannot even try to unlock it with facial recognition