I got my new A52 5G yesterday. I couldn't register a fingerprint so I updated to the latest available firmware (as of today).
Still no luck. Super frustrating!
I can reliably get to register up to 20% (first it goes to 12% then 15% then 18% then 20%). After trying some more, I get the message: "Couldn't register your fingerprint" and something about a screen protector (I am not using any though).
Sometimes I get the message right away after reaching 20% but sometimes I can have many tries until I get the message. I managed twice (out of at least 50 attempts) to get it to 31% (from 20% directly to 31%) but I was not doing anything special.
I have another phone next to me (Xiaomi) and the fingerprint reader works perfectly so I know it does not come from me.
I have checked the internet and it seems quite a frequent issue with Samsung phones on many models. There are a bunch of random "tips" to make it work. Tried a few but still no luck. According to the users in those threads, it seems like a software issue. It is weird that it is still happening with a recent phone like the A52...
Does anyone else have this issue? It is going to get solved? Or should I return it and maybe get another brand?