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How do I get rid of AppCloud?

(Topic created on: 04-08-2023 06:44 PM)
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DrInterpreter1984
Apprentice
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With the latest Android came an annoying, useless piece of adware called AppCloud. It only seems to exist to try to get you to download games. Its notification can't be swiped away and the option to uninstall it is greyed out.

I neither asked for it nor want it. I have blocked its notifications and have disabled it but I want it off my phone for good. Can a dev provide instructions for permanently deleting it? 

27 REPLIES 27
AndrewL
Moderator
Moderator
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@DrInterpreter1984: Please can you confirm the model number of your device, along with the current Android version (located in Settings > About phone > Software information)?

I have had a look at a device running Android 13, and AppCloud was not visible in the System Apps, so I'm not too sure what this might be, or whether it is a feature that was exclusive to a previous Android version. If you don't have the option to Uninstall the app, then it may well be an embedded feature, in which case disabling it might be your only available option. 

DrInterpreter1984
Apprentice
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It's Android 13, OneUI 5.1. I don't see a model number, just a Baseband Version and Kernel Version. It appeared two days ago. I'm thinking of reporting it as a suspicious program to an antivirus company. It's just a piece of bloat adware.
Pugs1957
Samsung Members Star ★
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DrInterpreter1984
Apprentice
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Thanks. It just seems to function as adware on my phone. It wouldn't let you choose which apps to activate and its notification just sat there. I'm going to remove it.
JAMES4578
Samsung Members Star ★★
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@DrInterpreter1984 Appcloud has never been preinstalled on any of my devices,  may only have option to disable.  A bit about the app here https://www.tipwho.com/article/what-is-appcloud-appcloud-android/ 

You could  check the Galaxy Store settings to try and avoid the  automatic downloading of apps.    Go to Settings - Apps - Galaxy Store - Mobile Data > Allow background data usage: toggle it off.

Now go back one step and select  Change system settings - Allow permission- Toggle it off.

Go back a step again,  Select Install unknown apps - Allow from this source- Toggle it off.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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No BLoatware
First Poster
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I purchased a unbranded, unlocked, pristine S23 in October 2023 in Germany. This is what I learned the hard way:

AppCloud is essentially a multi purpose kind-of-backdoor for bloatware and marketing apps by Samsung and the telephone companies which SAMSUNG cooperates with to get their phones sold. It cannot be deleted or uninstalled. It cannot even be deactivated for good, as it WILL pop up reliably after each and every System update. With T-Online, App Cloud is replaced (following a initial launch after your purchase, regular system update or insertion of the SIM card) by the T-ONLINE App called "App Selector". APP SELECTOR is the tool of choice for T-ONLINE to PUSH Apps onto your SAMSUNG PHONE without asking you beforehand or potentially even against your will as there is no way to shut it up for good. It WILL pest you with messages no matter how often you block the app from messaging. You can dectivate it temporarily by first having to click on it and then select "maybe later" or so, making it as obfuscated as possible to deactivate this cr*ap. T-Online users might be interested to know that APP SELECTOR is developed by company "IRONSOURCE" in Tel Aviv (121 Menachem Begin Rd.), Israel, and that this company might have access to some of your data. Don't believe me, just read the "Datenschutzerklärung" provided by T-Online for yourself.

Yes, you pay for your phone, but won't be able to control some of its most annoying behaviour. As to Samsung and T-Online, I will look for alternatives.

387shkm
First Poster
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Hey, I have noticed today that AppCloud is prompting to install apps to me. I am not aware that this app is installed on my Samsung phone.

 

After some search online it appears that the app belongs to IronSource, an Israeli company.

How did it get installed on my phone?

suzi73
Apprentice
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How do I get rid of this on s24 ultra can't find it in apps either
Gentlewatcher
Apprentice
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Same, I have at&t by the way, dont know if that plays into this at all.