Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get rid of AppCloud?

(Topic created on: 04-08-2023 06:44 PM)
555346 Views

I have this problem too (8)

DrInterpreter1984
Apprentice
Options
With the latest Android came an annoying, useless piece of adware called AppCloud. It only seems to exist to try to get you to download games. Its notification can't be swiped away and the option to uninstall it is greyed out.

I neither asked for it nor want it. I have blocked its notifications and have disabled it but I want it off my phone for good. Can a dev provide instructions for permanently deleting it? 

59 REPLIES 59
cb4iv
Apprentice
Options

This worked on my S24 Ultra and may work for any Samsung phone on OneUI v6+. In Settings > Apps > AppCloud tap Disable at the bottom of the screen. Probably overkill, but I also disabled Notifications, removed all Permissions and turned off Allow background data usage under Mobile data.

cb4iv
Apprentice
Options

I also have AT&T - doesn't look like it matters...

0 Likes
Fred2K
Student
Options

This should actually be illegal - at least the part where you can't disable it.

I have it disabled, no notifications allowed, mobile data turned off, everything... now it pops up ads under my work profile, and I can't find a way to separately turn it off under my work profile. It's BS, and Samsung should understand it's not just plain old annoying, it's absolutely pissing me off.

Fred2K
Student
Options

This app is total BS. I'm not a big "phone guy" that needs the latest and greatest, I only updated for free with AT&T because I will likely have them for the duration and I liked that Samsung said they'd update the phones for 7 years.

So you can find AppCloud under apps (if it's not there, explicitly search for it), and you can disable it, disable notifications, turn off mobile data - cripple it in any way you possibly can, and it seemed to work for a week or so.

Now, however, I've installed a work profile (necessary if I want to receive work related email or communication... not that I really do, but I accept it as part of working remotely), and AppCloud - even though it says it's disabled and notifications turned off, is still notifying me. When I pull down to see the whole notification, I notice it's got the work profile icon (briefcase). It is NOT installed separately as a work app.

It's total BS that you can't actually disable this, it should be against the law unless you've agreed to bloat/nag/adware AHEAD OF TIME in exchange for a reduced price.

Foxmeister15
Apprentice
Options

I've been on the phone to them for over an hour now, they will not answer a straight question. It's amazing that you can discuss them breaking the law on their own forum and they don't care. I almost admire that level of arrogance.

Lovingthekeys
Apprentice
Options

This started happening to me last night and I have disabled notifications, disabled the app, and pressed “force stop”.  Nothing seems to work.  Though it appears it is not, its actions mimic that of a virus that you cannot get rid of, and I WILL NOT be held hostage to a phone that I cannot control what apps are on it or how they function.  Since I am within my 30 day trial period, I have initiated a return.  I was waffling between switching back to Apple or continuing with Samsung, but this experience as pushed me the other way.  Way to go, Samsung.  You really know how to ***** people off.

Foxmeister15
Apprentice
Options

Lucky you, I'm stuck with this for a couple of years and it felt like their help centre found it funny. I'm getting games downloaded on to my phone daily now.

Freshanger
First Poster
Options

So I was having the same thing happen to me. I tried doing a force stop of it which didn't work. So then I disabled it which was what I was trying to do when I had pressed force stop. For the sake of my mind before any possible update came around from Samsung and it got enabled again from it happening I ended up actually clicking on the three dots up top of the app settings for it and it mentioned of uninstall the updates for the app. I took a long shot and did that trying to get it gone. We'll So far it's gone. Hopefully this helps you and any of the others that have also been having the issue that have either already posted or just trying to see if others have the same issue.

Lovingthekeys
Apprentice
Options

That’s a bold post for a first post, Freshanger!  I say bold because if it works - which it did - and I keep the phone because of it, but then Samsung forces an update that does not allow you to disable updates and I’m stuck with the phone cuz my return period expired, you go from HERO to ZERO in a matter of seconds!!  Only time will tell…. But thank you for (temporarily?) solving this up to this point, unsolvable issue.

Typherion07
Apprentice
Options

If you get the chance to connect it to your computer and enable developer settings (in about phone > software information > tap build number a few times) then enable USB debugging in the newly discovered developer options, then download your phones driver and platform tools. You can adb into your device and uninstall these apps, I have and I stopped galaxy store from installing these things as well...