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Galaxy A34 5G keeps disconnecting from wifi after waking

(Topic created on: 05-02-2024 05:18 PM)
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kettle789
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I use my A34 almost exclusively at home because I'm housebound with illness, and connect to the internet via wifi. The phone is great except for one big problem: about half the time after I wake the phone, it will disconnect from the wifi and start using mobile data instead. I have to keep turning off wifi and switching it on again to make it reconnect.

I have tried multiple solutions. I've reset my router. I've made my phone forget the wifi network and reconnect to it. I've selected static IP. None of this works. It's very frustrating and I'm thinking of returning it unless I can solve this problem. Any help would be appreciated.

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74 REPLIES 74
nicky2024
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Linked my WhatsApp to another device and the other device gets the WhatsApp call but not this one. Both devices in the same room and both sleeping. This one not disconnected from wi-fi by me
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jusme
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Strange
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nicky2024
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Did you take to Samsung for repair
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jusme
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Just had Samsung tell me they cannot find anything wrong with the last error log that I sent them...
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nicky2024
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Oh. My phone a few minutes ago said connection failed. Only started getting that after factory reset.
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nicky2024
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Online chat told me my device might no longer be compatible with my wi-fi router.
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jusme
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I've had WiFi disconnection problems on several different routers
lekol
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@nicky2024 I bought a34 5g 2 months ago for my wife, I can tell this is a nightmare since the phone drops the wifi all the time, all other devices are fine ,a52 and galaxy tab included. I tried everything but nothing seems to fix the problem. I will try to connect it to a wifi extender and not on router directly, if this fail ,I will kick it on the garbage bin. It's not only the money , 2 months now I spent a lot of time on this shitty phone and my wife is upset. You know what they are saying, happy wife happy life. So I guess this is the last time I buy Samsung since my a52 has unsolved flickering screen problems.

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jusme
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A lot of people are having the same problems with this phone, I have tried sending several error logs to Samsung but no answers came back.
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Mede8er
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Samsung make great high end phones but battle to compete in the low and middle end against the Chinese competition. They have obviously cut corners on this and other models to meet a pricing objectives with a result of hardware based problems that seem to be unfixable via firmware updates. What really irritates me is they are not admitting the problem exists and I would have expected a lot more from a brand name like Samsung. My suggestion is return your phone if you can and get a Galaxy S series or go for another brand.