Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Galaxy A13 5G power button not working

(Topic created on: 02-06-2024 11:09 PM)
67812 Views

I have this problem too (2)

Linksab
Apprentice
Options

My phone is not powering on when I hold the power button. I tried looking for other ways for it to turn on, (pressing both the volume up and down buttons to show the blue warning screen) but it doesn't work and only shows the battery animation with the percentage. Got anything that will help?

23 REPLIES 23
HanaLuz017
First Poster
Options

Hello! My phone is also not powering on when I hold the power button. Mainly because my power button does not function. It also just show the battery percentage when I did the press and hold the volume down button and power button. 

What I did is to connect the USB-C cable to the computer then press and hold the volume up and down button. I just watch some youtube videos for the instruction, the only difference is I connected the USB-C to the computer.

0 Likes
Solo24dolo
Apprentice
Options

Because these phones ***** suck I've had to replace my power button 3x in like 7 months

Solo24dolo
Apprentice
Options

If you can manage to get it working again id advise you go to your settings and go to the gestures section and set it up so that you can wake up and put to sleep by double tapping the screen that way you can get in and out of your phone still but you need to change the power button it sucks but that's the only way they are trash I've had to replace mine like 3x in 7 months

SweetpeaCaty
Apprentice
Options

Thank you! I think that will help immensely. I didn't know that was even a feature, would've turned it on much earlier. Now hopefully I won't have to constantly plug my phone up or ask someone to text me to get my screen to turn back on. I think I'm probably just going to get a new phone because it's a s***ty design choice to have a power button that seems to break so easily and I'm not going to put up with broken power button bullcrap anymore. 

0 Likes
TxAries
First Poster
Options

Same problem, same phone, same company as well.

Solution
SweetpeaCaty
Apprentice
Options

I'd recommend doing what Solo suggested: go to Gestures and turn on the option to turn your phone on and off by tapping the screen. It doesn't fix the problem with the button itself but you can at least turn on and lock your phone properly. After that, you can try the other things suggested but I wouldn't hold out hope that they work. 

AndrewL
Moderator
Moderator
Options

@Meatruck: Please be advised that I have removed your reply in accordance with our policy regarding dangerous DIY/Unorthodox repair advice, in particular the "opening up of a Samsung product's casing to tamper with the internal components." I appreciate that you were trying to help, however please refrain from posting further advice with regards to the above. If you would like to read more about our DIY/Unorthodox repair policy, then please take a look at the link below. 

https://eu.community.samsung.com/t5/news-rules-faqs/community-policy-on-dangerous-diy-unorthodox-rep...

0 Likes
Meatruck
Student
Options

Well my comment has been removed twice for being "unsafe" lol

So if anyone is in need of help just email me, I'll be glad to help those in need with a FREE fix 123.12mph@gmail.com 

 

*Seems that some people don't like that*

Solo24dolo
Apprentice
Options

🤣🤣🤣 no problem, the struggle is real ain't it🙄 but it's most definitely. Not their best design that's for sure the camera sucks and they don't even have screen record as an option 🧐. I feel like they kinda cheaped out on this model tbh. Just glad I could help 

Kassie0410
First Poster
Options

My power button just stopped working on my A13 as well & I've only had it for 5 months and has a protective case. I commented because I got it from Cricket as well so maybe there's a connection with them giving away faulty phones.

0 Likes