A13 has constant bug where pressing open app button stops working

[williamg209]

I keep having this bug, its happen 3 times today alone where pressing the far left button on the bottom, stops working and I have to restart the phone to get it to work, this phone/OS is so glitchy it's unreal

Samsung a13

[JAMES4578]

Hi @williamg209  Try a soft Reset by holding the Volume Down and Power Button simultaneously for around 10 seconds until the  Device Rebots, this clears the memory and can help with some glitches. Ensure all apps are up to date.

However you may need to clear the cache partition which is advisable after updates.  This deletes temporary cache files which can become outmoded/corrup but Data is intact.

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

If issues persist try rthe Diagniostics, Samsung Members-Support-Phone Diagnostics.

you can also send Error Report via Samsung Members-Support-Send Feedback.  select category and detail issue-ensure the system logs are enclosed (should be selected by Default).

[williamg209]

Literally what I did 3 times, 3 times today! And eveytime I restart the phone becomes so slow I have to clear the memory multiple times

[JAMES4578]

All right, have you cleared the cache partition as well? Could Factory Reset if that does not have desired effect but need to Back Up Data before doing so

[williamg209]

Yes I do it on every restart now

[JAMES4578]

There were issues with the A14 and seems to have been sorted with a Fix. You could to send Error Report to see if resolution.

[williamg209]

This phone is past support updates but is still getting security updates, how would I?

[JAMES4578]

Whilst officially no more Bug fixes sometimes possible as one off for specific issues. However with security updates ending shortly you may to consider an upgrade, your call obviously.