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Original topic:

Ever since last Google update my device is showing as uncertified

(Topic created on: 16-05-2023 08:54 PM)
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dgjnfdhj
Journeyman
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I did the Google security update in March and it changed my Play Store status from device certified to uncertified. I was previously using contactless payment but it says my device is insecure. I have spoken to Google and Samsung, as well as submitting an error report on this app, but I've got nowhere. Has anyone had this issue?
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14 REPLIES 14
dgjnfdhj
Journeyman
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I was able to extract a FAC number, does that show the country of origin? IMEI 1 is 42 and IMEI 2 is 40.
Fiona26
Samsung Members Star ★★
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You could find out the region by the csc code. Not sure on the imei sites. Didn't know you needed pay for it. Sorry.
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Fiona26
Samsung Members Star ★★
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dgjnfdhj
Journeyman
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Yes I saw that, thanks. It doesn't have number 42 on it though. I'll just bite the bullet and pay the fee, gives me piece of mind at least.
dgjnfdhj
Journeyman
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So I paid the fee but they apparently don't track country of origin, just country of purchase so that's a dead end. I have the model number, would that work? SM-A528B/DS

As I understand it the last two letters represent the country but I couldn't find that country online.
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