I've got a new A series phone and transferred everything over from my old phone.
I've tried to access my secure folder on my new phone, I've entered the pin correctly and then get a message to Confirm Secure Folder password. I have no idea what this is. I've tried passwords I've had previously but none work.
If I press cancel, I get Delete restored data from this phone? With options of delete (lose everything) or cancel (takes me back to previous screen).
Any ideas on how to solve this?
I have the same problem. Samsung has hidden all my WhatsApp images from Gallery in a 'Secure Folder' but it wants a password, not the existing PIN, in order to access the folder. I didn't set up a password, and it's threatening to remove my files from the folder at the next incorrect attempt. It now won't close the password screen until I enter the correct password, which doesn't exist, so I'm screwed.
Did you find a solution to the secure folder password problem? I have the exact same thing happened. Tried pin, and everything else.....it doesn't like my existing pin or samsung account password, and there is no option to reset no matter how many time you try.