Your phone has built in troubleshooting tools.
One is accessed by launching your phone app and dialing *#0*#
The other is via your Samsung Members App, GetHelp and Diagnostics.
A Samsung Experience Store / Samsung Service Centre will also be able to help.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.