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Original topic:

Can't send to gmail

(Topic created on: 26-08-2022 06:12 PM)
BigBoy7
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Galaxy A Series
I have a Galaxy A40.  I'm running the standard Samsung email app - have done for years.

A little while ago, it stopped delivering mail to all "gmail" addresses - returning an error message.

I just unintalled and reinstalled the email app. It then sent just one message to a Gmail address, but no more after that.

Ideas, anyone?
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10 REPLIES 10
AndrewL
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Galaxy A Series

@BigBoy7: Please can you confirm what the error message says, and at what point you receive it? In the meantime, please try opening the Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Select your account > Scroll down to Server Settings > Scroll down to Outgoing Server > Security type > None. I also recommend signing in to your account via your email providers homepage, to see if the issue persists. 

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BigBoy7
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Galaxy A Series
Thanks. I'll check.
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BigBoy7
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Galaxy A Series
Here's the error message in full:

  This is an automatically generated Delivery Status Notification.     

Delivery to the following recipients failed permanently:

   * k****@gmail.com

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** k****@gmail.com ??:?? This message was created automatically by mail delivery software on the server .
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BigBoy7
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Galaxy A Series
Security type IS (and always has been) "none".
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BigBoy7
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Galaxy A Series
Sends OK from the same account's online webmail, from this phone. And also, from the same account, from Outlook on a PC.
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BigBoy7
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Galaxy A Series
- The Samsung email app is version 6.1.72.1
- Running Android 11, with 1st June 2022 security patch
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SandyM4
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Galaxy A Series

I'm having the same issue. With 2 Samsung phones and tablet. The emails will send on other devices that aren't using the Samsung mail app. I have most recent update, but continue to get undelivered mail messages. Very frustrating when running a business.

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TT84
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Galaxy A Series

Same problem here with S22. Only happens with outgoing emails to Gmail addresses. Seems like a Gmail problem. 

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themagpiesaid
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Galaxy A Series

Hi

This is also happening on my S10.   IDid anyone find a solution to this issue

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