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Twitter notifications

(Topic created on: Friday)
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njh62
Apprentice
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Twitter notifications on my Galaxy A33 have stopped. They have been working without any issues for a long time. It happened after I brought and set up a new Samsung A9+ tablet. Notifications work on the tablet but not on the phone. I've checked (multiple times!) that notication settings are correct. They're actually the same on both devices. Any ideas why notifications would stop since I started using the new tablet? Other notifications (eg gmail) work fine on both devices. 
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5 REPLIES 5
johnz237
Samsung Members Star ★
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Hi! Welcome to the samsung members community!

Settings-apps- twitter- storage- clear cache. Restart phone.

*obviously double check all notifcation options
njh62
Apprentice
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Hi. Many thanks for your quick response. Will give this a go and let you know if it solved the issue. Cheers
AndrewL
Moderator
Moderator
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@njh62: If the issue persists, please try heading to Settings > Notifications > Advanced settings > Manage notification categories for each app > On. 

Now, head to Settings > Apps > X (Twitter) > Notifications > Allow notifications > On > Sound and vibration > On > Notification categories > Ensure that all options are toggled on here.

njh62
Apprentice
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Have tried both suggestions. Unfortunately still not getting X notifications. Strange one 🤔
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njh62
Apprentice
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Just to let you know that notifications did start to come through on my phone in the night. First one came through at 4.04am, then couple more this morning. However, these notifications did not appear on the tablet! Seems that there's a problem with X notifications coming through on both devices. I'll see what happens throughout the day!
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