Bluetooth not connecting with anything on A8 since latest update

[TaylorJ1]

My phone updated on 22/04/2019 and since this date my bluetooth will not connect to anything.

I first tried with my fitbit, a charge 2. It pops up on the screen saying 'connected charge 2' and then 'disconnected charge 2' after about 15-30 seconds. If I try to sync the fitbit through the app a few times, it comes up saying there is a bluetooth issue and to reset bluetooth, but when I press this it doesn't make any difference. I thought it was the fitbit but it won't connect to my satnav either. For this it keeps popping up telling me to put in the password - it then tries to connect and says it can't. 

I spoke to a guy on the live chat who guided me through clearing my cache and data on bluetooth, and reseting all network connections. However nothing seems to work. Any ideas? 

[Silkyk]

I'm having the exact same problem with my Samsung A8 & Fitbit charge 2
I've tried everything deleting Fitbit, clearing cache....its since my phone took the latest update from Samsung

[Winnipegchick76]

Following  I am having the same issue and have tried all reset options. It is confirmed with Fitbit to NOT be their device. 

[Amands]

Same issue here. Clearing cache and data allowed it to connect back to my cars build in bluetooth but took a few atrempts to search for it. Still won't sync to my fitbit nor search for it at all.

[Delta3]

Exactly the same issue on my wife's phone: Galaxy A8 with a Charge 2. Won't connect!

[KimmyB]

I have had EXACTLY the same issue with my A8 since the last update. My Fitbit charge 2 was working with it until then but now it will not connect.

SAMSUNG this is a big issue for me as I am a carer for my husband and have to have my phone on vibrate at work but was using the notification from my Fitbit to tell me if I had a text or call as my hubby often needs medical help during the day and I have to work. 

Please sort out whatever you did asap.

[KimmyB]

In fact  the bluetooth is just playing up period! It now either does not connect to the car kit or intermittently switches back to the handset. I currently hate my phone!!

[Natalie52]

Following too! My A8 also won't connect with my fitbit Alta hr or my car, super annoying! I've also cleared my Bluetooth cache but it doesn't help. When I try and scan for new devices nothing comes up, I can't even re-pair.

[Jy22]

Ditto. Same problem. Did the update in April/2019 and now bluetooth issues, won't connect to my Fitbit charge2 anymore. Did all the resets and trouble shooting.. blah blah blah...completely frustrating!

[Delta3]

So Samsung, starting to look like you've got a problem here... What are you going to do about it? Anyone from Samsung monitoring these boards?