05-09-2024 12:09 AM
05-09-2024 01:02 AM
Contact the person you got the phone from and ask them to remove their accounts and reset the phone to factory settings. That's the only way you'll be able to get access to the phone.
05-09-2024 05:41 AM
Hi @Members_IvfvGTk and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk Members.
This is a security protocol to help protect the phone and it's contents, so isn't meant to be circumvented.
If you bought the phone from a Highstreet Store then take it back for a refund or replacement, as they have failed to get the original owner to reset the phone properly to then allow a new owner to set the phone up fully.
If purchased privately then you need to contact the person you purchased it from as mentioned by @Sonora 👍
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-09-2024 07:12 AM
I recently attempted to remove this for the umpteenth time on my old Samsung S6 Edge, with zero success, I have tried all sorts, from ADB, workarounds, trying every password I can, contact Samsung, but nothing works.
As an owner, it's not good, but if the device was stolen great news, as the device is probably torn down for parts.
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
05-09-2024 08:37 AM
So I bought the S9+, set everything up on it and the next day I immediately returned it and asked for a replacement because of the defective camera. The seller approved the replacement, however, it happened that I didn't have my Samsung and Google account passwords with me, and the seller said: "It doesn't matter, we'll cancel it". So authorized resellers have FRP reset tools. They even let me verify that they actually removed my accounts on the returned cell phone- they did.
05-09-2024 10:01 AM
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
05-09-2024 10:08 AM
05-09-2024 01:53 PM
Tried that a longtime ao, sadly didn't work for me
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6