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A72 unresponsive screen

(Topic created on: 22-04-2022 02:34 PM)
68260 Views
Members_nKESL5v
Apprentice
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My phone starts fine and then operates normally, but after a few minutes use the screen becomes unresponsive to touch/swipe etc. Only solution is to keep forcing a restart so I can use for a short while.

I've tried starting in Safe mode and the have the same issue.

The screen must be ok as it works for a while, but why does it suddenly become unresponsive?

Any help appreciated 

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98 REPLIES 98
KB888
Student
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Experienced the exact same problem, brought phone to Samsung Service Centre, diagnosed and asked to replace SUB PBA and connector. Phone is working now.

Bigslime96
Voyager
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Did changing the SUB PBA & CONNECTOR really work??? 

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ZaiMedZ
Explorer
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I have the same issue with my samsung a72, I did everything already, I also did the factory reset but it's still having the same issue. after force restart it will work for few minutes and freezes. Have you fixed yours?

Bigslime96
Voyager
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I think it will finally be fixed with the Android 13 update

I can't wait for it to drop

KB888
Student
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Hi, yes it is working since Aug. 

 

Bigslime96
Voyager
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Still the same on my A725F(256GB)

So i'm waiting on android 13

 

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ZaiMedZ
Explorer
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mine is still not working, I did everything I could.

Bigslime96
Voyager
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Don't worry buddy Android 13 Has to fix it

I hope it drops this week or next week

Cause we're in desperate need of it

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ZaiMedZ
Explorer
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yeah, that is our only hope now

Bigslime96
Voyager
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Yes it is

I think it will help

I had the same problem with my S20Fe a year ago it took almost 3 security updates to fix it

I think Android 13 will bring the much needed bug fixes

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