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A72 unresponsive screen

(Topic created on: 20-10-2022 10:12 AM)
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Bigslime96
Voyager
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Did the October patch Fix the touchscreen issue on the A72?

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9 REPLIES 9
Nitesh95
Helping Hand
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What kind of issues you having?

I own the A72, and can't report any touchscreen issues
Bigslime96
Voyager
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Lucky you then I own 2 & I just bought them 

But after the July patch the touchscreen started freezing 

 

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Bigslime96
Voyager
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What country is yours from?

Go to settings >about device>software info

After that look for service provider software version 

Send me a screenshot of that 

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Nitesh95
Helping Hand
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Maybe your screen is faulty.

I'm in the UK.
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Bigslime96
Voyager
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No it's not the screen

Samsung ***** up the display drivers for the A72 in the Asian market

 

Had the same problem with my s20 fe a while back 

It got fixed through update

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Bigslime96
Voyager
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I work in a phone shop so I know what I'm saying we had multiple people calling in for the same problem with the A72 touch

It happened after the update

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Bigslime96
Voyager
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Doesn't matter if you change the screen or main flex it remains the same.

Yours is European market so I guess you should be good

 

Asian market versions Have been struck by this software touch bug 

 most people that brought the A72 to our shop had the Asian unit(Indonesia XID)

 

But I'll flash the phone later to the October patch hopefully it brings the long awaited fix

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Bigslime96
Voyager
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16663912255654634655912732355061.jpg

 touch stops responding after a couple minutes only soft reset helps but not 4 long

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ZaiMedZ
Explorer
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I also having the same problem after the last update, I already did the restore factory settings but still having the same issue. Does anyone have fixed the same problem?