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Original topic:

A71 microphone issue

(Topic created on: 25-09-2021 06:57 PM)
Dogba
Explorer
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Galaxy A Series

Hey all, 

To cut it short, the mic spontaneously disconnect or give dizzz sound and I have to restart it to refunction.

What is the problem here?!

52 REPLIES 52
Makis6
Explorer
Options
Galaxy A Series

I have bought a new phone for my wife however we are experiencing a big problem. I bought the samsung A72 on the 18th of Sep 2021 in Switzerland, Geneva. The problem: Every time we do a video call either via messenger app or viber app, the other people do not hear us well. The sound has some "gaps". This only happens when the microphone is used in loundspeaker mode e.g. when doing a video call using messenger app but does not happen when we speak on a regular cell call. I read online other people have the same issue. Is this a known issue? We have tried to re-install the apps and to reboot but no luck.

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Blaq11
First Poster
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Galaxy A Series

I did this.  Mic 1 is dead. Mic 2 works, but I can't isolate mic 2 for use. I have no sound being received at all.

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mic problem
First Poster
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Galaxy A Series

same issue if someone have solution please share with me 

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