Equalizer missing in A20s

[SamitSinha]

Dolby atmos is present in my A20s but without advanced sound settings or equalizer. How to get it back? 

[TessM]

Hi @SamitSinha ,

I'm unsure what you mean here. Are you playing a particular audio or are you playing anything from a particular app? 

[SamitSinha]

Thanks for the response.

The issue is i go to settings > sounds and vibration > sound quality and effects > Dolby atmos

But i cannot found equalizer settings panel. I mean to say bass, vocal, trebel settings.

[SamitSinha]

The equalizer is just missing. it does not matter whatever audio i am playing.
PS : I am using my headphone.

[SamitSinha]

Please see the screenshot. The equalizer is supposed to be there. But that panel is missing

[TessM]

Have you been able to sue this before with the phone and these or a different pair of headphones? 

[SamitSinha]

No. I didnt found it since unboxed. It was not there from the start. I have used different headphones.

[TessM]

That will indicate that this feature is not available in this model, I'm afraid. 

[SamitSinha]

Is there any way to add it?

[TessM]

This is not there by default you won't be able to add it. However, you can have a browse at the Play Store to find an app that allows you to do that.