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Original topic:

A71 bluetooth issue

(Topic created on: 15-10-2020 06:06 PM)
Charle16
First Poster
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I am having issues connecting my phone to my smart watch. The watch connects with other phones and then all the features word, however when I connect my phone it disconnects after a few moments and none of the features work. 

4 REPLIES 4
Luwils
Explorer
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What brand is the watch??
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Charle16
First Poster
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I bought the watch from Senbono. It is a Y7 plus smart watch. On the box it says. Watch B08, smart watch bracelet. 

 

However the watch works on another phone, but gives problems with mine.

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AndrewL
Moderator
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@Charle16: Are you using the Galaxy Wearables app to establish a connection with your A71? If so, and if you have previously connected the watch to another device, please forget the previous connection to see if this helps. 

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AndrewL
Moderator
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@Charle16: Ah, I see that it is a non-Samsung smart watch, so disregard the steps above regarding the Wearables app. It might be worth reaching out to Senbono directly to see if they're able to shed any light on this, or to see if they have their own companion app to establish a connection with Android devices. 

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