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phone will only charge after reboot

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Apprentice
I did the software update yesterday as required but when I went to use headphones and also the charger it would not work so rebooted phone it then worked but once unplugged and plugged in again both would not work without a reboot any advice would be greatful
Paul
1 REPLY 1
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Superuser I
Superuser I

That's weird as updating the phone's software shouldn't do this @PaulJordan 

 

Step 1. Put your phone into Safe Mode which disables downloaded apps and then see what happens.

 

Step 2. Can you try a different charging power brick and cord.

 

Step 3. If your phone has wireless charging does this method work ?

 

Step 4. If a factory reset does not work as a very last resort then consider going to a Samsung Experience Store or Samsung Service Centre who can take a look.

 

 

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