A54 Poor signal

[Scotty2Hotty]

I have had my new Samsung Galaxy A54 5G (Model SMA546B/DS) for a week, I live in England, I am disappointed with the 4G signal and the download speed I receive. 

My previous phone was a poco X3 NFC and both have been on the EE network. 

The poco got full signal where I live and the speed was 80+mbps, now I have a A54 has a one bar signal and it struggles to get 20mbps. How can I get a better spec phone and get a such a lower performance?

Has anyone experienced this problem or is the phone a poor performer?

[Bigtasty65]

Yes, I experience the same anomaly as you. In my case, my A53 5G outperforms my S22! How on earth can that be the case? Same location (home), same network (EE), and yet the A53 blows the S22 away!

[BandOfBrothers]

It could be hardware based @Scotty2Hotty 

Check with the outlet that supplied the phone for any relevant cooling off period to have the phone swapped out.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Badger42]

I recently upgraded my A53 to the A54 and haven't noticed any issues with the signal. I am on Tesco (02) and mobile network mode is set to 5g auto connect . You could try going to settings, general management, reset, reset network settings but this will reset all WiFi, mobile and Bluetooth settings.

[Slothtamerv2]

if its the 5g version it should be 5g do a coverage checker, the bars are not signal its how close you are to a signal tower so you can have 5 bars but no signal depends on interference, the weather, connection issues

[jakey420]

Where do you live? In an Urban Town or a Rural Village?

[Kanoobi]

I've only had my A54 for a few weeks, I didn't notice until I saw this thread that my signal is low. Previous phones usually gave me 4 bars while at home.

[pukisCatos]

It's horrible, the calls cut off too on my s20 fe 5g while on carringway.

[Roxy83ita]

Same issue here, very poor signal for whatsapp phonecalls or video meetings. What did you guys do in the end?

[Nazeem]

My samsung A54 show poor connection although my internet speed show fast on my speedtest