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[A51] dots on my screen

(Topic created on: 30-11-2020 12:08 PM)
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George17
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I got this phone around 3 weeks ago and I've noticed 2 small dots in the upper left corner, just besides the selfie camera. This week I also noticed another circle just above the home button. It's barely visible but it's there. Are those dots supposed to be there or did I waste my money on a broken phone?

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AM4N
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are the dots black and only show when the device screen is on?

seems like you've got dead pixels which is a very common issue, I would advice doing a factory reset and then contacting Samsung support

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4 REPLIES 4
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AM4N
Helping Hand
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are the dots black and only show when the device screen is on?

seems like you've got dead pixels which is a very common issue, I would advice doing a factory reset and then contacting Samsung support
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Robbie_R
Hotshot
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there definetly not supposed to be there I've typed this on my a51 and I don't have any dots on my screen I would take it back and get it exchanged before your 28 day exchange runs out
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SirStottalot
Pathfinder
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Do you see them flicker? I had them on my A71. They are some kind of underscreen sensors for the camera and for when you put phone to the ear on a call it turns screen off
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Ahsa
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George I have the same issue with my A51. Is your screen dots spread? or what is the condition of your mobile right now is it working properly?

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