A51 Bluetooth issues

[YousefOmar]

Hello,

I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.

** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.

** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days. 

** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs. 

Thanks,

Yosuef

[Halcyon2020]

Just this morning was able to get the Feb 2020 software update that I couldn't get before today. think that update has fixed the issue,only tested it on a one way trip in the car so will test on the return trip and again tomorrow to report back, as Samsung had arranged for a mobile engineer to come to my home on Wednesday to fix it there and then apparently. 

I'm UK based on a work network that uses 3

[Ageofaqua]

Yes also received and installed this update in UK today 8th march. Will see how it goes 🧐

[Adriano a52s mint]

Recieved the Feb update this morning March 8th in the uk. This has fixed the stuttering audio bug. Great.  Just gonna see if this has also improved the touchscreen issue I was also having but so far so good. 

[Martin100]

In the UK here. Got an update this morning to build number: QP1A. 190711.020.A515FXXU2ATB1

It does seem to have fixed the Bluetooth issues. I am currently streaming Tidal on Wifi and blaying through BT! all good at last!

[Halcyon2020]

Strange there's no mention of a Bluetooth fix in the software update details itself 

[Ageofaqua]

Yes mine is niw fixed also! 🕺😍

[JAMES4578]

Obviously await more input from others, however looks like the software update has made the difference.    Hopefully bluetooth issues solved for all concerned.

[Adsquareman]

What's the name of the update? I've been trying to search for update, but it says I've already have the latest (December 19).

[Halcyon2020]

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@Adsquareman wrote:

What's the name of the update? I've been trying to search for update, but it says I've already have the latest (December 19).

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You want February 2020 

[PHenoMeaNoNe]

Same here, today in Greece the phone updated to A51FXXU2ATB1, February update, and from what I see the bluetooth problem is fixed. It was about time.