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A34 5G not responding after oneUI 7

(Topic created on: 3 weeks ago)
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Tractor777
Pioneer
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My Samsung A34 5G recently got an update to one UI 7.0. finishing this update the phone occasionally (day one a day) will fail to respond to being woken up by pressing the power button. The screen just stays blank. After pressing the button a few times for a minute it eventually wakes up. There is an error message saying system process isn't responding. 

I have tried wiping the cache partition, deleting Google play service data and restarts.

Any ideas on other things to try out how to find out which system process is causing the problem?
33 REPLIES 33
ukraina2
Voyager
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They'll probably release a fix for it.

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Tractor777
Pioneer
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Should do, I'll probably wait for that rather than mess about resetting
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musabagriyanik
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I experience these issues too, another issue I noticed is that if you plug your phone to PC, and then say no to the file sharing question (so you only plugged it to charge your phone) it's not charging, it says "USB Charging" in the notification center, but doesn't give you an ETA, no charging icon on battery.

To address this, you have to allow file sharing between your computer and phone. Then, notification center shows you an estimated time of charge and it's actually charging. So I have this and the black screen issue, anyone knows how long it takes until Samsung actually pushes a fix update?

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noeg
First Poster
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I experience these issues too since the latest update, smtimes it freeze in the lock screen

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HarithaG
Apprentice
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My A34 5G havent received update yet. its XSP software provider version. singapore edition.

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Donnie9
Apprentice
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For me is the same..

I've tried hard power but after restarting still have the same issue..and not receive any message with which app is crussing so..nothing good came out from this..i wait for the next update of Ui..to see it this will be solved.

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MaxP21
First Poster
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Same issues after last UI 7 update.

Phone is unusable, I need to restart 2-3 times a day.

Hope Samsung will release a fix soon.

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Tractor777
Pioneer
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I got an update today for oneUI 7 pin A34. I'll see if that improves the issues
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musabagriyanik
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I installed this new update today, we will see how it goes now.

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