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A34 5G not responding after oneUI 7

(Topic created on: 4 weeks ago)
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Tractor777
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My Samsung A34 5G recently got an update to one UI 7.0. finishing this update the phone occasionally (day one a day) will fail to respond to being woken up by pressing the power button. The screen just stays blank. After pressing the button a few times for a minute it eventually wakes up. There is an error message saying system process isn't responding. 

I have tried wiping the cache partition, deleting Google play service data and restarts.

Any ideas on other things to try out how to find out which system process is causing the problem?
33 REPLIES 33
Nethulfv
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Well u could install the os using a pc but it would result in a full factory reset or contact ssmsung support.
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Piper123
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If your are suggesting using Odin or similar, we do not recommend that in here.

It will likely invalidate warranty and is fraught with risk if you don't know what you're doing.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Piper123
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As you've tried the obvious

Factory data reset
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Nethulfv
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Yea but what would u recommend then?
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Nethulfv
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Doesnt samsung help out with anything?
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Piper123
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Yes, device could be sent for a warranty repair but the tech team will factory data reset it as part of that so may as well try yourself first.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Piper123
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See my next answer below
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Nethulfv
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Yea i agree but most of the time people dont have any partition drives to save everything they have.
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Nethulfv
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Saw it lol
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