A34 5G not responding after oneUI 7

[Tractor777]

My Samsung A34 5G recently got an update to one UI 7.0. finishing this update the phone occasionally (day one a day) will fail to respond to being woken up by pressing the power button. The screen just stays blank. After pressing the button a few times for a minute it eventually wakes up. There is an error message saying system process isn't responding. 

I have tried wiping the cache partition, deleting Google play service data and restarts.

Any ideas on other things to try out how to find out which system process is causing the problem?

[Piper123]

Invariably when something like this happens, it is due to an app causing issues.

There are millions of Android apps out there. Samsung nor any other manufacturer can be expected to test against them all.

[Piper123]

They should back up their devices to Google or One Drive etc from day one

[Nethulfv]

Makes sense btw u get payed to reply brooo ur online so much lol 😂

[ChrisB_]

@Nethulfv, @Piper123 is a Samsung Members Star who gives up their own free time to help members of the Community with their queries. This is not a paid position, and they (as well as all of our regulars and Samsung Members Stars) provide an invaluable service that plays a huge part in keeping this community running. 🙂

[Piper123]

Thank you @ChrisB

Couldn't have worded that any better myself 😂😂

[Tractor777]

Yes factory reset is probably the next thing. It has been fine on oneUI 6 previously so I don't think there is a hardware issue

[Nethulfv]

👏❤👏

[Nethulfv]

Tysm for that

[ukraina2]

Samsung know there's a problem. They've suspended the release of One UI 7 for the A34.

[Tractor777]

Interesting, is there an option to revert to 6.1?