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A34 5G not responding after oneUI 7

(Topic created on: Wednesday)
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Tractor777
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My Samsung A34 5G recently got an update to one UI 7.0. finishing this update the phone occasionally (day one a day) will fail to respond to being woken up by pressing the power button. The screen just stays blank. After pressing the button a few times for a minute it eventually wakes up. There is an error message saying system process isn't responding. 

I have tried wiping the cache partition, deleting Google play service data and restarts.

Any ideas on other things to try out how to find out which system process is causing the problem?
23 REPLIES 23
Nethulfv
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Well u could install the os using a pc but it would result in a full factory reset or contact ssmsung support.
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Piper123
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If your are suggesting using Odin or similar, we do not recommend that in here.

It will likely invalidate warranty and is fraught with risk if you don't know what you're doing.
S24 Ultra
Piper123
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As you've tried the obvious

Factory data reset
S24 Ultra
Nethulfv
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Yea but what would u recommend then?
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Nethulfv
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Doesnt samsung help out with anything?
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Piper123
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Yes, device could be sent for a warranty repair but the tech team will factory data reset it as part of that so may as well try yourself first.
S24 Ultra
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Piper123
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See my next answer below
S24 Ultra
Nethulfv
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Yea i agree but most of the time people dont have any partition drives to save everything they have.
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Nethulfv
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Saw it lol
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