@dwbtoronto: I'm sorry to hear that you have encountered this issue? Can you confirm if you are using the USB cable that came packaged with the phone, along with an official Samsung 25W plug adapter? If so, do you have access to a home computer that you can connect your A23 5G to, to see if you're able to establish a charge in this manner?
If you're able to charge and power on the device, please use it as you would normally until it reaches around 30%, then check Settings > Device care > Battery > Tap on the usage graph, and check to see which apps and features are causing the battery to drain so rapidly.
If you find that Intune Company Portal is causing a higher then expected amount of battery drainage, then please ensure that the app is up to date via the Google Play Store. The following actions can be also be attempted to improve the situation by deleting the data and cache from the Data Restore Tool and the Google Play services app, then deleting your work profile account and restarting the phone.
1. Settings > Apps > tap Sort by(Filter and sort) > enable ‘Show system apps’ > tap ‘OK’ to apply
2. Settings > Apps > Data Restore Tool > Storage > tap Clear data/Clear cache
3. Settings > Apps > Google Play services > Storage > tap Clear data/Clear cache
4. Delete work profile account (delete account registered in Intune Company Portal app)
– Settings > Accounts and backup > Manage accounts > Delete the account or go to Intune Company Portal app > Log out of the account
5. Restart phone
→ If you re-register your account after taking measures 1~4 the phenomenon may occur again. Therefore, keep your account deleted while not using the Intune Company Portal app. The issue can also be caused by the MS Authenticator app. Microsoft are aware of the issue, and are working on releasing a hotfix via an app update as soon as possible.
