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A05s issues

(Topic created on: 16-08-2024 08:44 AM)
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iTzAzbo
Student
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Anyone have usb connecting and usb disconnecting issue with nothing even plugged in 
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Robin999
Samsung Members Star ★
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Hi, and welcome to the UK community

Clear the USB cache

Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > USBSettings > Storage > Clear cache > Clear data > Press and hold the Side button > Restart.
iTzAzbo
Student
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Have done that multiple times the same has happen to my wife's a13 which no longer chargers aswell both have been update to one ui 6.1 July update
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Robin999
Samsung Members Star ★
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Thanks.

Try a hard reset

With the device powered up, Hold the Volume down button and Power button simultaneously for 10 seconds. The screen will go off. Continue to hold buttons until the device vibrates and the Samsung logo appears. Release buttons. Device will reboot. Once done, please check if the issue is resolved.
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BandOfBrothers
Samsung Members Star ★★
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Can you run the diagnostic tool found in your Samsung Members App too see if that highlights anything. 

You can send feedback to Samsung via your Samsung Members App too. 

If not and if this continues then I'd suggest to use a Samsung Service Centre. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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iTzAzbo
Student
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For some reason screen doesn't go off and nothing happens
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Robin999
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Thanks. Plug the device into the USB port on a working laptop or PC and try wiping the cache partition

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
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iTzAzbo
Student
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Done that all passed
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