25-03-2025 01:47 PM - last edited 25-03-2025 04:21 PM
My monitor was automatically updated to version 1661. When I press the home screen button, it gets stuck on the ‘Preparing… Please wait’ screen.
I restarted the software and tried everything, but it still gets stuck at the same screen.
Thank you in advance for your help.
Solved! Go to Solution.
25-03-2025 05:57 PM
25-03-2025 08:54 PM
Thanks for your advice, but it doesn’t work.
25-03-2025 09:04 PM
Got same problem on my G70B, after update 1661 can't access smart hub. Won't load in
26-03-2025 09:02 AM - last edited 26-03-2025 09:04 AM
I have the exact same problem with my oled G85SB.
Seems that the firmware update broke the tizen. I tried to reset the sofware but doesn't help.
26-03-2025 12:46 PM
G85B
26-03-2025 01:11 PM
i can get mine to go past 1% if I remove network settings. Then it hangs at 99%.
Does yours crash at 99% every time?
26-03-2025 01:20 PM - last edited 26-03-2025 01:20 PM
I got exactly same problem, could get it to 99% and crash (G70B)
26-03-2025 04:05 PM
Same! Can't use my monitor now! Samsung, please, fix! On reddit there a lot of comments on this too
26-03-2025 04:41 PM
Yes same problem 99% and restart 1% !