Odyssey G7 27" input lag mode broken?

[Mkay831]

Hi. 

I bought this monitor for next gen consoles and possibly pc in the future. Currently i'm still on my ps4 connected through HDMI port. Whenever i switch the 'low input lag mode' on the screen gets some kind of disortion for a few frames every 15 or 20 seconds. When the mode is set to off it seems that everything is ok. Because of that problem i'd like to kindly ask a few questions.

Does anyone experienced the same issue?

Could it be a software or hardware problem?

Any possible solution for that except returning the monitor to the seller?

Thank you.

[blueberry_cheesecake]

hello @Mkay831 

nice monitor you've got 

try these things

-reset the monitor  / Menu → Support → Reset → Reset All

-try other cable

-install firmware

-update the firmware (guide on page 36 of manual)

link 

thanks 😀

[YouWantSome]

Hi, I ha e this monitor and also experience this same issue and have noticed a lot of people on reddit with the same issue. I'm using HDMI on my XSX.