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Original topic:

How to fix HP printer in error state windows 10?

(Topic created on: 04-10-2021 07:07 PM)
First Poster

Problem with Windows 10 Printer is in Error State occurs when the printer jams, runs out of paper or ink, the cover is opened, the printer is not properly connected, and so forth

If you are trying to come up with a solution to this issue. They can assist you in resolving the problem with your printer.

Errors in HP printers can be caused by a variety of factors, including: 

  • BIOS issues, malware, and virus attacks
  • For those who have a corrupted printer driver
  • For this, there's no high-speed internet.
  • Your printer's cables and USB ports may not be properly positioned.

As a result, before you begin the troubleshooting methods listed below, please consider the following:

  • The printer has been turned on and is connected to your computer via a WiFi network or a cable.
  • The printer does not have a low ink supply.
  • Cartridges are correctly inserted into the printer.
  • Check the printer is not jammed with stuck papers.
  • The printer's lid is not open.
  1. Check to see if your printer is online

Sometimes when the printer isn't working, you'll likely see a notification on your screen implying a problem. You could try the steps below to get your HP printer back online.:

  • After selecting "Start," you'll see a link to "Control Panel."
  • Select Devices & Printers from the menu.
  • Examine the list to see if your printer is listed and confirm its status. This status indicates that the item is available for purchase online.
  • Even if a printer isn't ready, you can bring it online by right-clicking its icon and selecting Use Printer Online from the menu.
  •  When the error state notice is cleared, the Ready state appears on the screen.
  1. Remove and re-install the printer drivers

If none of the previous methods worked, you may need to manually reinstall or update your printer. The procedure is as follows:

  • Go to the HP support website for your region to look up your printer model. A list of drivers will appear, and you can download one of them by clicking on it.
  • That's all there is to it. Extract the driver to a directory of your choice by double-clicking on the downloaded executable file.

To install the driver package, locate and open the.msi file with your preferred file manager.

  1. Make sure that your hardware and networking connections are secure.

This is one of the simplest methods for repairing a broken HP printer. If you're having trouble connecting your computer and printer, double-check that they're properly connected and that the printer is turned on. Examine your printer cable for signs of physical damage, as this may prevent communication between your printer and other devices.

Problems with "printer in error state" are frequently resolved by restarting both computers and printers at the same time. Your printer and computer should be turned off completely. Wait a few minutes before turning them back on to see if the issue has been resolved.

  1. Examine the status of the Print Spooler Dependencies.

Take the following steps:

  • Start the Run dialogue box, type services. msc, and then press OK. The Services app will be launched as a result of this.
  • Scroll down in the Services app to find the Print Spooler.
  • Select Properties from the Print Spooler menu.
  • Select the Dependencies tab. There will be a list of services there. Extend the services and make a note of them.

All dependent services you've noted should be reviewed. It is expected that all of these services are operational.


Really useful, @LucasSmith! Thanks for sharing!