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Samsung Printer Driver Not Installing on Windows 10

(Topic created on: a week ago)
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Hi,
I’m having trouble installing the driver for my Samsung printer. It was working before, but now I get an error like "Can't create output file" during installation. I’ve tried reinstalling, restarting, downloading drivers again, and running as admin nothing works. The printer only shows up as a scanner now.

I’m on Windows 10 64-bit, using USB connection.
Any help would be appreciated!

Thanks!

1 Solution


Accepted Solutions
Solution
andytruman
Journeyman
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Ugh, that's the worst! "Can't create output file" often means a permissions mess or something blocking the install.

Try these:

  • Temporarily disable antivirus/firewall.
  • Deep clean old drivers: Go to "Devices and Printers," remove everything Samsung, then check "Print Server Properties" for old drivers and zap 'em. You might need to boot into Safe Mode for that last bit.
  • Different USB port
    Hope one of those finally kicks it into gear for ya!

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4 REPLIES 4
Bindex
Helping Hand
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Hi, which printer do you currently own?
MrBindex | Tech enthusiast
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johnz237
SuperStar
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Go to Device Manager, find the printer and any other scanners, right-click, and delete the drivers. Restart the PC. Go back to Device Manager, click the "Scan for hardware changes" button; it should install generic drivers. The printer should work; if not, search the Samsung website for your printer and reinstall the drivers.
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Bindex
Helping Hand
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Here is the samung Printer support page: https://www.samsung.com/uk/support/hp-support/ but it just sends to you HP pages now who does Samsungs printer support: https://support.hp.com/gb-en/products/printers/samsung-printers 

Here is the link for Samsungs printer drivers/software: https://support.hp.com/gb-en/document/c05578283

Just posted those here for you in case you needed them, if Johns solution doesn't fix the problem, I will try and see if I can find another solution to fix it.

MrBindex | Tech enthusiast
0 Likes
Solution
andytruman
Journeyman
Options

Ugh, that's the worst! "Can't create output file" often means a permissions mess or something blocking the install.

Try these:

  • Temporarily disable antivirus/firewall.
  • Deep clean old drivers: Go to "Devices and Printers," remove everything Samsung, then check "Print Server Properties" for old drivers and zap 'em. You might need to boot into Safe Mode for that last bit.
  • Different USB port
    Hope one of those finally kicks it into gear for ya!