07-11-2024 09:42 AM
Samsung! Can you make it possible for us to do a downgrade on firmware for our monitors? The reason why i ask this is because after updating my screen to 2000.02 i have problem when i play some spesific games in fullscreen and exit the screen turns black. I either have to press ctrl,windows,shift,b or pull out the dp cable to get it going again. I didnt have this issue before updating. I have tried differen solution with graphic drivers etc, but nothing works. Now im using a HDMI that works but it takes away the full potential of the screen. Dont like it at all. This screen cost me 22k NOK which is a very pricey for a monitor that shouldn't have this problem in the first place. SO PLEASE LET UT DOWNGRADE TO AN OLDER FIRMWARE! or better just fix the problem.
07-11-2024 11:46 AM
Hi and welcome, £22k wow.
You can try searching Samsung support, and downloads, usually to old level is still around, but I think you will always get a "cant install an older level firmware".
Guess due to Tizen O/S.
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
07-11-2024 01:36 PM - last edited 07-11-2024 01:36 PM
Hey. Thank you Its 22k in Norwegian currency. Thats about 1.500£.
Thats to bad because i didnt have any issue with the old firmware. I expect to have more frequent support/updates on something pricey as this. Im actually thinking of sending it back and go for another brand. Really dont want to but if i need to wait several months or a year for a fix its not worth it in my opinion.