"due to limits of the screen" , that's what they said.
What I see for Gaming Monitor Products at Samsung are:
- Selling expensive products while using cheap material but that can show "premium specs (they sell at very high price while there are limits of the screen)
- still doing low control quality with gaming monitors (for profit) (screen issue, firmware issue)
- fake advertising like "HDR" (to catch people's attention) [and using "*" next to specs to hide informartion at bottom of page] , sponsor Big youtubers (same reason)
- Samsung only reacts ( and take big decisions) when topics about an issue is spreading on Internet like in the news/big youtubers' videos
- Having bad support monitor in each country (mostly) that answer VERY VERY LATE (2 weeks - 6 months) and when they give an answer (like "it's not an issue, call administator of this website if it's only on this page/ some specific image"), this answer breaks customer's mind making them abandon to ask support to Samsung.
Again, on this video https://youtu.be/EJF0KIMMtPE?t=415 that is an interview with the team that created the Neo G9
The product planner said "I have been looking at gaming communities since the release of the product, and I feel users have higher expectations on the product than in the past" while in the reviews after they released the Neo g9 -> HDR issue, scanlines
These proof that they don't care about gamers: they catch gamers by saying top gaming monitor 2000 nits high quality product -> with that "specs" they can put as a result at high price (because it is "premium"). They will use a part of the profit for advertising to catch more gamer's attention and again PROFIT in a loop and not using it for upgrading the low control quality because they will loose money (+ because people don't notice the hidden issues, they will give 5 stars -> the image of the products will be SUPER GOOD)
Here's another proof how samsung reacts (and they didn't even take note for that mistake): before 2017 control quality was not good for smartphones (they want profit) -> they did a big mistake : Battery explosion with Galaxy Note 7. The news about this issue spread worldwide and it was at that moment that Samsung took big decisions (recall, announcement) (scared to loose money).
Their first logo of Samsung was three stars (showing they do high quality products) then abandons the stars, but the oval shape would represent the galaxy, in reference to its consumer electronics brand Samsung Galaxy, and the fact that the "S" and "G" exceeds the border would mean that the brand wants to push the boundaries of technology. Now it's a simple logo Samsung (it looks like they saved money by creating this logo (and when I say "save money", i mean they only use black and white color [Smartphone are good [white] while monitors are bad [black]).
And now, Samsung follow like apple by removing charger (before they released the s21, they made fun of them, by saying they will have a charger in their box, but at the end they did like apple : saying the reason "Samsung GREEN !" . Making fun of apple, then doing like apple:
Then I can link to this sentence : "Every masterpiece (Apple) has its cheap copy (Samsung)"
Even more, the G7 "premium" monitors that was manufactured recently now has a logo printed on the plastic instead having a logo that is shiny (just for 7 shiny letters , they replaced with printed laser Logo Samsung!)
Samsung use all the times :"evolves" (indeed true for their smartphones) but it's the inverse for monitors : it degrades.
It seems that they take importance and invest research in fonction with a list of priority:
1. Memory (SSD, RAM, ), processor, etc.
2. Smartphones and others products that are linked to them
3. TV's and products linked to them , robots, household appliances
4. Monitor
5. Laptop
