I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
Hello yes I know Dolby vision has nothing to do with audio but when I play the Irishman for example via the Xbox one X it will not allow This content to play or any other title with Dolby vision and Atmos but if I play a title with either for example Dark or Nightflyers it plays no problem. On the Apple TV same setup all the above works flawlessly with no issues. So I ask is the Xbox one X Dolby Atmos lossless and the Apple TV 4k not? Because I presumed that the Xbox One X is trying to play lossless Atmos along side the Dolby vision which results in the error because without eARC the bandwidth of arc is not capable of transmitting Dolby vision and Atmos lossless together. I have my c9 on Earc pass through so is my C9 telling my Xbox yes you can pass lossless but the sound bar can't accept so much bandwidth all at once. This is all a title guess but I'm trying to work out why would all the above not work on the Xbox but fully work on the Apple TV. Apple TV Atmos is compressed yes I know this but is the Xbox one X Atmos compressed or not, that I don't know.
Yes that works fine no problems just like the Apple TV. It might sound weird but I swear the quality via Xbox one X looks so much better with netflix and prime. Audio sounds louder and clearer too
To tell the truth I think it's the Xbox because Apple TV works properly. Ok I turned off Earc on c9 same result. I think I'll just use Apple TV or c9 apps because the lip sync on Xbox is dreadful