26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
27-11-2019 12:53 PM - last edited 27-11-2019 12:59 PM
Firmware 1335.1 is out as of today for the Q90R TV on the Samsung UK support site.
Is this the eARC update? I'm not at home to check currently.
Suspect not as the changlog just says:
28-11-2019 09:55 AM
I dont think so otherwise it d be out for soudbars as well
28-11-2019 06:33 PM
28-11-2019 06:38 PM
28-11-2019 09:12 PM
28-11-2019 10:12 PM
29-11-2019 10:54 AM
Once updated, the firmware is the new one.
I'm running now on the latest, but I don't notice anything new.
30-11-2019 01:10 AM - last edited 30-11-2019 12:49 PM by ChrisM ) in
This whole earc thing is p***ing me off. Willing to drop stupid money on a soundbar and it's not what it should be..still. Like some others here, I have the c9 and been eyeing the samsung bar but holding off on buying. Was planning to buy it this black friday thinking this issue would be sorted by now, it's freaking garbage. But looks like I'll wait some more or get something else. If samsung said this update was in summertime and still not happening close to end of year, i have no faith in them getting it done til it actually happens and confirmed. To my knowledge the only soundbars w dolby atmos, dts x, and earc capabilities are sony and sennheiser? Also don't understand why sony won't add rears to their bar, imo it would leave the others in the dust. Maybe next year, lol
30-11-2019 01:18 AM
Also it's ridiculous how misleading it is around the web that this soundbar has earc. Fix this ***** asap, samsung.
30-11-2019 01:52 AM