18-10-2020 10:28 AM in
Audio & VideoHello, the title says it all.
I have an HW-Q950T. I have tested this also in my HW-N950 and a friend's HW-Q90R, on the same equipment.
Connecting my GTX 1070 directly to the HDMI 1 of the bar, I do not get Dolby Atmos in any Windows Atmos game I have tested (and they all worked fine with the HW-N950 and the HW-Q90R).
Windows Spatial Audio uses Dolby MAT, which is height metadata over multichannel PCM.
This 1.500 euro soundbar does not support multi-channel PCM, and it is therefore impossible to get Atmos in Windows games.
When connected via eARC, if the TV does a passthrough, the TV recognizes Atmos just fine, but the soundbar either will not play Atmos, or nothing at all. The only way to get Atmos is to connect via eARC and have my TV transcode which induces delay.
This is terrible. You are advertising the surround capability of this bar with game consoles and even claim HDMI 2.1!!!
The thing below says to enjoy surround sound with the Xbox and the Switch. The Switch can only work with Stereo with this bar and the Xbox cannot send Atmos game content to it.
This is where it claims to have HDMI 2.1
Please report this to your engineering team. It's a disgrace. Models from three years ago could do this.
21-10-2020 12:55 PM in
Audio & VideoNothing at all (again)?
I guess I'm the ***** for keeping buying Samsung products.
26-10-2020 10:02 AM in
Audio & VideoNo replies from Samsung?
I also discovered that Atmos over Dolby MAT doesn't work at all, which means that Windows games with Atmos cannot work.
I have NO WORDS.
03-11-2020 10:36 AM in
Audio & VideoIs there someone from Samsung in this forum? Or just users? If so, they could at least let us know if they are looking into this or we're just being ignored.
03-11-2020 12:35 PM in
Audio & VideoIt seems it's like a well were we can scream without anyone replying.
03-11-2020 02:20 PM in
Audio & VideoPerhaps a mod like @AndrewL can shed some light on this?
03-11-2020 05:22 PM in
Audio & VideoCome on Samsung!! LPCM should be standard on a £1500 sound system. Support for this and a couple of bug fixes is stopping this from being an exceptional soundbar. The Q90R has support for this format so there's no excuse really.
04-11-2020 12:23 PM in
Audio & VideoI agree with Syrixiya, if Samsung can sort these few issues via a firmware update - this would be a top soundbar. As it stands its not worth the money (even with the 50% cashback!)
04-11-2020 08:06 PM in
Audio & VideoIt's really annoying that nobody is replying. The even more annoying part is if they fix this and we should be greatful while things like HDMI 2.1 support are currently not working, while being on the spec sheet.
08-11-2020 03:16 PM in
Audio & VideoThe PS5 is released. It only supports multi-channel audio via the DTS/DD+ encoder with this bar. This means (like with the PS4/Pro), we cannot get lag-free lossless audio with a supposed HDMI 2.1 product.