18-10-2020 05:42 PM - last edited 18-10-2020 05:50 PM
I have a brand new Samsung HW-Q950T bought today and have spent a whole day trying to set it up with my TCL TV (75C2US). The soundbar doesnt seem to recognize the arc mode and it just stays with D.IN without recognizing the TV. It's a disappointment. Before you mention it could be a TV issue, i have enabled T-Link and CEC in
https://tclnordic.zendesk.com/hc/en-us/articles/360012923800-Use-ARC-T-link-on-your-TCL-Android-TV
Also, arc seems to be working with other soundbars, so seems to be a problem with Arc support/firmware?
Firmware is the latest 1017.5 Appreciate if you could provide a fix/workaround for the issue asap.
25-10-2020 07:02 AM