Samsung Freestyle Projector LSP3 - Keystone not working.

[AudreyM0403]

This is regarding my Samsung Freestyle Projector LSP3 (1st Gen, 2022). After the latest update, I can no longer edit the keystone for my projector, nor the scale & screen size. When I press the arrows on the remote to modify the keystone (as I used to), I can see the arrow on screen turning blue - registering that I am clicking it with the remote, however, nothing changes in the dimensions. The focus function works fine.

Troubleshooting I have done:

- Reset to factory settings : this changed nothing

- Checking for any new updates : there were none

- Charging remote

- Running self diagnosis tests 

Anyone know a solution or encountered something similar?

Thanks

Audrey

[JpRod_10]

I'm having the same issues since the update with the same model. Help! 

[MorningBlunt]

Mines fine, have you tried moving it?

[El32]

same problem here. I tried everything but i couldnt solve it 

[AntS]

Hi guys,

Can you share which country you're based in and the full software version number that your Freestyles are currently on? Home > All Settings > Support > About This Projector 

(If you're sharing a screenshot of that, please make sure to blank out the serial number.)

[Gonçalo Coimbra]

Here is mine

[Gonçalo Coimbra]

I'm based in Lisbon, Portugal

[Mo94]

1602.2 South Africa - same issue started after software update

[Mo94]

T-ksu2epwwc-1602.2,bt-s

[Mo94]

Hold your hand in front of the sensors for a few seconds then try manual keystone. Worked for me