11-05-2020 10:03 AM - last edited 11-05-2020 10:04 AM
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Hello,
I updated my soundbar q90r to the latest software version 1010.5 and after update I have a
problem.
The tv is samsung q90 is connected to soundbar with hdmi arc ,and when I turn on the TV i have a delay of appear sound for 30sec.
When i turn on the tv ,instant soundbar appear ON DIN but wait 30sec with no sound and after that it appears TVARC and sound start.
Best regards for help me.

11-05-2020 02:02 PM
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Hi @Alex001. Can you tell me the software version of your TV? This can be found by pressing Settings on the remote and going to Support > About this TV.
11-05-2020 02:29 PM
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Hello, thanks for reply.
On tv i have the latest version software 1356.2
The same latest version for soundbar,subwoofer and rear speakers.
M-0128.0
B-1010.5
H-0051.0
FD-0040.0
W-0241.0
S-0136.0
RR-0136.0
RL-0136.0
Before this update it worked perfectly for a year.
I didn't do anything else just update with SmartThings aplication.
Thanks
12-05-2020 07:27 AM - last edited 12-05-2020 07:28 AM
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I can confirm Alex's issue.
I have the samedsame issue with hw-q80r, though with different TV.
I have LG UJ7507 TV, which does not support earc, but it supports rather wide set of audio codecs, like Dolby Digital Plus and now even Netflix reports Atmos support and soundbar recognizes it.
The HDMi cable is new and with Ethernet support.
19-05-2020 10:33 AM
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I found a temporary solution until the next update for my problem:
if I turn on the TV by pressing the on / off button it takes 30sec until the sound starts. If I turn on the TV from the CH (chanel) button it works perfectly .
i have another solution for people who no longer the dolby atmos on netflix:
In netflix aplication go settings/Sound/expert setting and put Dolby atmos compatibility ON and !!! Digital Output Audio format to Dolby Digital + and for movie with Atmos sound apear again.
