I have an HW-Q800A, hooked up to an LG OLEDE7P via the ARC HDMI input.
When watching content in "Surround" or "Adaptive" settings, the volume will randomly fluctuate. The sound bar volume itself does not change, but the sound will come out muffled and sometimes change randomly. Loud action seems to kick it back to normal, but eventually it will become muffled again. This has generally been content being watched via native apps (Netflix, Disney, etc...).
This has also occurred when playing music via youtube from a phone, and streaming it to the soundbar. Don't recall if it was wi-fi or BT, but i think wi-fi.
So far the "Standard" setting does not appear to have any issues, but of course, I don't get to enjoy the full range of sound like that.
Samsung wants me to send it back since it's under warranty, but that it a serious hassle. The only troubleshooting they asked for was a hard reset.
Any help is much appreciated.
Will this work if he has an lg TV?