Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Payment Error

(Topic created on: 01-07-2021 05:37 PM)
Duttona
First Poster
Options
Accessories
I ordered a travel adaptor and used the paypal payment, which charged me twice and sent me back to samsung payment page saying error. No order confirmation email etc.. 

I have talked to support and they said they have multiple reports of this and to wait for it to be sorted. I've heard nothing yet. Anyone have new information regarding this?
0 Likes
3 REPLIES 3
strawberry cake
Hotshot
Options
Accessories

@Duttona 

 

better phone them again

Samsung Online Shop team:

Phone: 0330 726 7467 | Mon-Sun | 8am to 10pm

😄


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes
AndrewL
Moderator
Moderator
Options
Accessories

@Duttona: If you have recently experienced issues with PayPal as a payment method on our website then please be assured that the Shop Team have implemented a fix, so you should no longer encounter the problem. If you do have a further issues then please reach out to the Shop Team directly on 0333 726 7467 and an advisor will be able to assist you with this. 

0 Likes
Duttona
First Poster
Options
Accessories
Yeah I've rang them today and they've said they are working on a fix and that I'll get an email when they have sorted it. Hopefully ill get an email with my order details or refund
0 Likes