Hey @Beeswax ,
Well, simply LOL.
Yes I confirm that your workaround works. I never tried it before, so kudos to you
Unfortunately this is not a fix but still.. a good workaround thank you.
Thanks for confirming caboomgr, I am going to call Samsung back again when I get chance and I was hoping to be able to tell them that other people's sets behave exactly the same way when I mention this.
That's crazy that a TV that expensive can't display some basic information without tinkering with the settings.
I really hope that Samsung will fix that, my old Samsung TV which wasn't as fancy as the Q7FN never failed to display the proper information.
I know yes.. It's disappointing.. But then again, Samsung never had a good reputation for their software.. They were always about making good hardware, but software was always buggy at some points. Which is too bad for such an expensive TV I agree...
I own the Samsung UE40NU7110 and the info on screen also doesn't work for me. I have my PS4 and XboxOne hooked up and on both devices are locked to send 1080p out but when I press the Info button on my Samsung remote control I noticed it's not giving me 1080p but only 720p. But that resolution info is now also gone when I turn on either the PS4 or XboxOne. Now I only see the date and nothing else. I read this bug can occur if you switch the HDMI cables too often or if you rename the input from standard HDMI to something else. Anyway, I hope they can fix this bug soon.
Hello @GoodSmelly ,
I have tried this, and unfortunately it does not work for HDMI inputs. This is only for seeing some more information on the TV broadcast signal.
The only workaround that I know works, is what Beeswax said on the end of page 2.
Hitting OK right before the resolution change, it will force the TV to update the info to the correct one.