Thanks for confirming  caboomgr, I am going to call Samsung back again when I get chance and I was hoping to be able to tell them that other people's sets behave exactly the same way when I mention this. ... View more

Well, I've not got round to calling Samsung again yet but I wonder if any of you can confirm something I've noticed with this bug.  I'm finding that if I bring up the information bar just before I trigger a resolution/refresh change, it updates properly, do any of you guys get the same behaviour? ... View more

Yeah, your fears are well founded. Only a few hours after finishing on the phone with Samsung, it's back to behaving exactly the same way again. Just as bad, says Game Mode is on/off when it isn't, wrong resolution/refresh. A real shambles.  ... View more

OK, this problem can actually be solved by contacting Samsung Customer Support.  I just did so and the nice lady connected remotely to my TV, messed about in the Service Menu, restarted the TV and now my info panel is updating correctly again.  I called the UK General Support line on 0330 726 7864 and selected option '2' several times iirc.   To help you prepare - be ready to have to disconnect all HDMI devices from the OneConnect box, this needs to be done in to order to reset it properly.  I could see what the Samsung rep was doing in the service menu and it involved toggling an option to do with EDID off and on a few times.  I'm not sure if she was doing this for each HDMI port or just repeating the step a few times.   I did ask not to reset the TV fully as I didn't want to have to set everything back up from scratch, she assured me this wouldn't happen and she was mostly right.  After I'd got off the phone, I could see some settings had been reset, e.g. Motion Plus, Game Mode Motion Plus and a couple of other minor ones.  For the most part though, everything was still configured as before. ... View more

@caboomgr wrote: Hello @neodraig,   Based on the picture you posted, ...blah blah blah caboomgr:  "the info panel displays wrong information all the time"   also caboomgr: "I notice your info panel is not showing [UHD Color], here's how to enable it.."   I can't even. ... View more

The more I use this TV, the more apparent this problem becomes.  The info is literally useless in in it's current form, the only piece of information if accurately reports is the HDMI input you are on, everything else is incorrect.  When I press 'info', the dumb thing doens't even know if it's in Game Mode or not, the info panel will say 'Game Mode' yet the Settings menu shows it's off and Picture Mode is 'Dynamic' - which as everyone who owns one of these TVs will know, makes being in Game Mode IMPOSSIBLE.   Seriously Samsung, sort this out, it's a bog-standard feature on all modern TVs and you're showing yourselves up by not managing to get it right. ... View more

Same problem here with a Q7. This is really annoying as when using a PC, its important to be able to check that the TV has definitely switched to the right display mode. So often, games or media players fail to do this and being able to see at a glance if it has or not is very useful.   I can't even get the info panel to update by turning the TV on/off. It's very disheartening to hear this bug existed in the previous year's models as well, please fix this Samsung! ... View more