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Q7FN HDMI resolution indicator not updating

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Hello,

 

When using HDMI inputs (ex. PC), when you press the OK button, on the top right part of the screen, it shows the resolution that you are currently using.

 

I have noticed that when I change resolutions, ex. going from 1080p 120Hz to 4k 60Hz, or whatever small change you might do, the indication does not change. So, I might be running my PC on 4k 60Hz and the indication still shows 1080p 60 Hz from the previous setting that I had when I first turned on the TV. And the only way to see the current resolution is to actually turn off the TV and turn it back on again.

 

I confirm that the same problem existed with the Q7 2017 model because I actually had one a while ago.

 

Is there a workaround or a fix? I am using latest firmware 1202.

 

Regards

51 REPLIES 51

i just purchased the qr60 and I have this problem!! I'm really upset.  this is my first 4k tv, coming from a sharp 1080p display.  I have PC plugged in as well. also my auto motion plus is greyed out and I cant change it. any ideas?

Thanks, this worked excellent for me.

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