β04-10-2022 06:14 PM
Solved! Go to Solution.
β04-10-2022 07:13 PM
@IndiW: On your connected Galaxy smartphone, head to the Galaxy Wearable app > Watch settings > Mobile networks, and see if the eSIM has been activated from this location. Also, on the watch itself, head to Settings > Connections > Mobile networks > Auto. For further assistance, please reach out to O2 directly to ensure that the right mobile plan has been enabled on your account.
β04-10-2022 07:55 PM
β06-10-2022 09:16 PM
β06-10-2022 09:17 PM - last edited β06-10-2022 09:19 PM
β06-10-2022 09:36 PM
β12-10-2022 05:32 PM
I think this may be true with o2. Having a right farce trying to sort it out. Got watch to work on LTE with phone on but doesn't work with phone off so makes the whole point of it useless to me. Surely if I've committed to a 12 months SIM only contract with o2 I can get out of it because of this. I can't believe how difficult it is to set up is.
β12-10-2022 07:19 PM
β13-10-2022 05:14 PM
Don't bother as you have to go instore to get it set up, they cannot do it over the phone. I went in and was sat around for about 20 mins as they weren't very confident in setting it up and also told me would work with phone off. I've just got off the live chat with o2 and explained situation with them and fair play they will credit any early termination fee I get from porting my number over to say EE. But that is my plan, I will double check with EE to make sure that watch will work if phone is off. I know Vodafone also offer plans so might speak to them too. What a headache though
β13-10-2022 06:02 PM