I just got the new Samsung Galaxy 4 Classic. I have had it a little over a week now. My issue is it is putting a burn mark on my wrist where the sensor touches. I have my watch monitor all day to monitor my activity, heart rate, stress etc...
After a few days, my wrist started burning. (Please see the attached photos) I took the watch off for a few days and put on some coconut oil, and Epsom salt and it started to heal. What's left is a perfect circle that matches the very inner circle of the sensor.
This is very concerning to me as I wear normal watches every day and this does not happen. This seems like a laser issue with monitoring.
After two days of not wearing the watch and putting on treatment
26-09-2023 03:49 PM in
This thread has been running for over two years and I see no response from Samsung OTHER than expressions of concern. How about an explanation or some helpful suggestions for solving the problem? It's painful and it makes the product less useful.
I'm glad you take the problem seriously. But what have you done about it, in two years?
17-10-2023 05:42 AM in
Hello, I have a GW4, I used to pair it with a J4+. I now use it with a OnePlus 5. I bought it as soon as it was released. I have been experiencing this problem. But it actually happens because you have opened apps in the background. Once you close them, loosen your watch, and make it comfortable. It should not stick on the top.